Confucianism and Trade Imbalances

The enlightened dictatorship of money

Human factors blindness

leave a comment »

James Fallows’ new book China Airborne has been receiving high praise from unusual suspects, including Tyler Cowen (a micro- guy with no particular interest in China, who said it was one of his favorite books this year), and The Peking Duck, who declared upfront that “few topics could bore me as much as avionics and the aerospace industry” before praising it highly.  So I really need to get a hold of a copy – but in any case, I already have a few comments based on a portion quoted in The Peking Duck’s review.

but [China] lacks the “soft” ingredients necessary for a fully functioning, world-leading aerospace establishment. These include standards that apply consistently across the country rather than depending on the whim and favor of local potentates. Or smooth, quick coordination among civil, military and commercial organizations.

These “soft” ingredients are a huge part of air safety.  About a decade ago, Korean Airways was on the verge of going bust because of air safety concerns, before experiencing major improvements.  These concerns were largely of the “soft” variety, and particularly relating to Asian culture: copilots would not speak up to pilots’ mistakes; former military pilots were promoted unfairly; expat pilots were treated poorly.  The leap from an organization that meets expectations most of the time and on that never makes a mistake – as airlines are expected to do – is largely based on culture, not technology.

In February, a flight going into Haikou was forced to divert due to weather.  Long story short, it received a runaround from three airports before landing in Shenzhen with only a few minutes’ worth of fuel left.  A Chinese media account of the story from last week notes that the Shenzhen airport communicated with the plane using non-standard language, causing a misunderstanding that caused it to first attempt another landing in Guangzhou (which was also rejected due to weather).  It also notes that the airport staff would be dealt with “severely,” with no further explanation of the exact communication problem.  This example illustrates how important it is to be unambiguously clear when you have a ticking time bomb-type of situation.  And the Chinese (or Asian) educational system, with its fixation on multiple choice tests, does not really teach communication very well.  (For all you English teachers out there, don’t let you students convince you that they have writing skills in their native language – just not English!)

I don’t want to say any more about this particular situation, not being an expert.  In general, however, I note a blindness in Asian cultures towards human problems (beyond simple punishment), and a fixation on technological solutions.  This attitude can be seen in Japan, towards Fukishima; in China, towards the Great Leap Forward Famine, and in countless other situations.  One situation that I learned about last week in a lecture from an NGO working in North Korea is that they see their food situation as their number one priority, and fuel as second.  The NGO wants to move them towards mechanized agriculture, which requires – fuel.  But they can’t get the North Korean bureaucrats to see the problems as being connected in any way, and they won’t sway from the above language.  Most other types of Asians can at least see how technical factors can often relate to each other, but even then the human factors seem to go over their head.

The implications of this mindset go far beyond air safety.  In fact, this forms the basis for an almost stupidly simple way to explain Asian trade imbalances: whereas increasing supply is a technological problem, getting people to spend more and increase demand is a human problem, and thus more difficult for them recognize and solve.  It can get more complicated from there, but that’s the core.

Advertisements

Written by Maofucious

June 28, 2012 at 12:08 AM

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: